DoIt Support

Help for DoIt

This is the support page for App Store and Google Play listings. Use it for bugs, account help, and deletion requests.

We respond within one business day, Monday–Friday, Eastern time.

Delete your account

Apple requires a way to delete an account that can create one. Email us from your DoIt address with the subject “Delete DoIt account,” or use Profile in the app.

Request deletion

FAQ

Common questions

How do I delete my DoIt account?: Email us from the same address on your DoIt account with the subject “Delete DoIt account.” We will delete your account and associated data from active systems, typically within 30 days. You can also request deletion from Profile in the app.
How do I join a group?: Ask a group admin for the invite code, then tap the add button on Home and choose Join Group. Paste or type the code to get access to that group’s lists.
Why do I see ads?: DoIt is free. Banner ads from Google AdMob help keep it free. On iOS you can decline tracking; you may still see ads, but they will not be personalized across apps.
How do I report a bug?: Email support with what happened, the steps to reproduce it, and your device or OS version. We aim to reply within one business day.